We are a zero-waste recycling and repair center that operates as an online retail store, proudly Black-owned, veteran-owned, and LGBT-friendly. Since March 2021, we've been dedicated to reducing e-waste, repairing electronics, and making sustainable tech accessible to everyone. But right now, our business is facing an unjust and devastating attack—one that threatens to shut us down for good.
What Happened?
In December 2024, we had an incredible end-of-year sale on eBay, only to be hit with three separate performance reviews that froze our assets. This prevented us from shipping or replacing products, leading to 20+ canceled orders and unpaid fees for sales that never even happened. Despite fulfilling completed orders, eBay withheld all our earnings. We were told the only way to regain access was to pay fees for transactions we never profited from—a demand that made no sense.
In January 2025, Shopify made things even worse. They froze our website and assets, claiming we needed an authorized reseller letter to sell "NEW" products. We immediately contacted Lenovo, which agreed to issue us a license. But before Lenovo could respond, Shopify shut down our store entirely, locking our funds and charging us fees for a platform we could no longer access. Customers waiting on orders filed chargebacks, hitting us with even more penalties. When we tried to resolve the issue, Shopify banned us from customer support, citing "inappropriate language."
From January 5th to February 20th, we have been denied access to our own money, prevented from operating, and cut off from any support. This is sabotage, plain and simple.
Why We Need Your Help
We refuse to let corporate greed and bad-faith tactics destroy everything we've built. We need to move our entire operation to a new platform, rebuild our website, acquire a new payment processor, and create all-new marketing materials. But after months of withheld funds and unfair fees, we need help to make that happen.
Your donation will help us:
✔ Launch a new website on a reliable hosting platform
✔ Secure a fair payment processor so we never face this again
✔ Recover from months of lost income and canceled orders
✔ Fight back legally against these unethical business practices
✔ Continue providing sustainable, refurbished tech to our community
This Isn’t Just About Us—It’s About Standing Up to Corporate Exploitation
We’re not the only business that’s been targeted by Shopify and eBay’s unfair policies. We’ve spoken to others who have experienced similar financial sabotage. This has to stop. If we hit our fundraising goal, we will take legal action to hold them accountable—not just for us, but for every small business they’ve crushed.
We can’t let them win. We won’t let them win. But we need your help.
Donate, Share, and Help Us Keep Fighting
Every dollar helps us take back control of our business. Even if you can’t donate, sharing this campaign could help us reach someone who can.
We are fighters, and we will not back down. Help us rebuild. Help us be heard.
Thank you for standing with us.
https://gofund.me/9c39fd5b